Frequently Asked Questions
The term "Trimita" was the name of the tunics which were woven in Laodicea. The tunics called ‘Trimita’ made of a kind of cloth called ‘Laodicean’ was so famous that the city was called ‘Trimitaria’ for a period. Click here to read full history of Trimita.
Turkish Towel, also called hammam towel, peshtemal or fouta, has been using in Turkish baths due to its high absorbing and fast dry qualities for about 600 years.
Turkish Towel is thinner and lighter than the bath towel.It is highly absorbent and quıck-dry. Turkish Towel is also very absorbance and soft.
Furthermore, it is light, so that you can carry Turkish Peshtemal easily and it takes less space.
Turkish Towel is multi-functional. You can use hammam towel as
- Bath towel, Beach towel, Yoga towel, Gym towel, Beachwear, Travel towel, Scarf
- Blanket, Throw Blanket, Baby blanket, Picnic blanket
Yes, you can add your personal preference to our products such as monogram, initials or your family name to the left chest of bath robe or bottom of the hammam towels.
Just contact us to personalize your Trimita.
Yes. You can find countries where we ship below.
United States, Netherlands, Canada, Belgium, , Austria, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Portugal, Spain, Sweden, United Kingdom
Delivers take only 2-3 business days. After your order, we will send you details of the shipping in order to trace your package.
Trimita is not responsible for any international shipping delays caused by the customs clearance process.
We have a general free shipping policy over $50. However, shipping costs can be free depending on our temporary campaigns.
Please follow our campaigns to use free shipping delivery.
We are sure that you will be fully satisfied with our products. Still, you have always a money-back guarantee or exchange your product in 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
All products sold by Trimita have a free return option. You can return the product for any reason up to 30 days after purchase. Just contact us via info@trimita.store.
We operate our web store under the Shopify platform. Shopify’s compliance covers The Payment Card Industry Data Security Standard (PCI DSS) categories and applies to every store using Shopify platform.
We accept iDEAL Payment, Paypal, Visa, MasterCard or American Express credit/debit cards.
We accept credit card payments in the EUR(€), USD($), GB(£), and CA($).
Enjoy Free Express Shipping
- Express Delivery
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All packages are sent via our trusted partners TNT or FedEx with a Track & Trace code.
- Delivers take only 2-3 business days.
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After your order, we will send you details of the shipping in order to trace your package.
- Online tracking
- Full door to door service
- Where We Ship
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Zone 1
The United States and Canada
Zone 2
Austria, Belgium, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, United Kingdom, Denmark, Estonia, Finland, Greece, Iceland, Latvia, Lithuania, Norway, Poland, Slovakia, Slovenia, Switzerland, Ukraine
- Shipping Costs
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We have a fixed shipping rate of $7 for Zone 1 and $6 for Zone 2. We have a general free shipping policy of over $50.
- Return Policy
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All products sold by Trimita have a free return option. You can return the product for any reason up to 30 days after purchase.
- Trust our refund policy.
- Our free policy lasts 30 days.
- Just contact us via info@trimita.store.
- Late Returns
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If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- Items Not Eligible for Return
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Gift cards
Items on sale
Custom or personalised orders
Sleeping Bag
- Receiving a Refund
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Refunds are credited back to customers' Ideal, Paypal, Visa, MasterCard or American Express credit/debit cards.
- Ideal and Paypal
- Credit/debit cards
- Bank accunts
If your Turkish Towel is not pre-washed, it is recommended washing your Turkish Towel before you use it for the first time to ensure maximum absorbency and softness.
How to wash Turkish Towel
Machine wash with similar colours at 30 degrees.
Then hang to dry. Using the dryer could cause damage.
Do not use bleach. The softener may decrease towel absorption. Therefore softener is not recommended for Turkish Towel.
Iron on the low heat.
Every wash makes Turkish Towel softer and more absorbent.