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1- What is Trimita?

The term "Trimita" was the name of the tunics which were woven in Laodicea. The tunics called ‘Trimita’ made of a kind of cloth called ‘Laodicean’ was so famous that the city was called ‘Trimitaria’ for a period. You can read full history of Trimita at https://trimita.store/pages/trimita

2- What is a hammam towel?

Turkish Peshtemal, also called hammam towel or fouta, has been using in Turkish baths due to its high absorbing and fast dry qualities for about 600 years.

3- What are the features & benefits of the hammam towel?

Hammam towel is thinner and lighter than the bath towel. It is highly absorbent and quıck-dry. Hammam towel is also very absorbance and soft. Furthermore, it is light, so that you can carry Turkish Peshtemal easily and it takes less space.

4- Where can I use my hammam towel? Only in the bathroom?

Hammam towel is multi-functional. You can use hammam towel as

- Bath towel

- Beach towel

- Yoga towel

- Gym towel

- Beachwear

- Scarf

- Table Cloth

- Travel towel

- Blanket

- Throw Blanket

- Baby blanket

- Picnic cover

5- Can I personalize your products?

Yes, you can add your personal preference to our products such as monogram, initials or your family name to the left chest of bath robe or bottom of the hammam towels. Just contact us to personalize your Trimita.

6- What is your shipping policy?

We only ship countries on the Table below. 

Group

Countries

Cost

1

Austria, Belgium, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, United Kingdom

Free

2            

United States, Canada 

Free

 

Delivers take only 2-3 business days for group 1 countries and 3-4 business days for group 2 countries. After your order, we will send you details of the shipping in order to trace your package.

For other countries which are not listed list above, please contact us at info@trimita.store

Trimita is not responsible for any international shipping delays caused by the customs clearance process.

We have a general free shipping policy over 75€. However, shipping costs can be free depending on our temporary campaigns. Therefore, please follow our campaigns to use free shipping delivery.

7- Do you have a refund policy?

We are sure that you will be fully satisfied with our products. Still, you have always a money-back guarantee or exchange your product in 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. You can read our refund policy at https://trimita.store/policies/refund-policy

8- How secure is your payment system?

We operate our web store under the Shopify platform. Shopify’s compliance covers The Payment Card Industry Data Security Standard (PCI DSS) categories and applies to every store using Shopify platform. You can see Shopify PCI standard categories at https://www.shopify.ca/security/pci-compliant?utm_campaign=Guru+ASK&utm_medium=forum&utm_source=social

We accept iDEAL Payment  https://www.ideal.nl/en/

Hence our payment system is under assurance both Shopify and iDEAL Payment system.

Currently, we accept credit card payment in the EURO (EUR) (€)  and DOLLAR (USD) ($) as currency.

 

If you have further questions please don’t hesitate to contact us at infor@trimita.store.

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