Angel Linen Long Kimono

Frequently Asked Questions

What is Trimita?
The term "Trimita" was the name of the tunics which were woven in Laodicea. The tunics called ‘Trimita’ made of a kind of cloth called ‘Laodicean’ was so famous that the city was called ‘Trimitaria’ for a period. Click here to read full history of Trimita.

What is a Turkish Towel (hammam towel,peshtemal,fouta)?
Turkish Towel, also called hammam towel, peshtemal or fouta, has been using in Turkish baths due to its high absorbing and fast dry qualities for about 600 years.

What are the features and benefits of the Turkish Towel?
Turkish Towel is thinner and lighter than the bath towel.It is highly absorbent and quıck-dry. Turkish Towel is also very absorbance and soft.

Furthermore, it is light, so that you can carry Turkish Peshtemal easily and it takes less space.

Where can I use my Turkish Towel?
Turkish Towel is multi-functional. You can use hammam towel as:
✓ Bath towel, beach towel, yoga towel, gym towel, beachwear, travel towel, scarf
✓ Blanket, throw blanket, baby blanket, picnic blanket

Can I personalize your products?
Yes, you can add your personal preference to our products such as monogram, initials or your family name to the left chest of bath robe or bottom of the hammam towels. Just contact us to personalize your Trimita.

Do you ship internationally?
Yes. You can find countries where we ship below.

United States, Netherlands, Canada, Belgium, , Austria, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Portugal, Spain, Sweden, United Kingdom

What is your shipping policy?
Delivers take only 2-3 business days. After your order, we will send you details of the shipping in order to trace your package. Trimita is not responsible for any international shipping delays caused by the customs clearance process.

We have a general free shipping policy over $50. However, shipping costs can be free depending on our temporary campaigns. Please follow our campaigns to use free shipping delivery.

Do you have a refund policy?
We are sure that you will be fully satisfied with our products. Still, you have always a money-back guarantee or exchange your product in 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Read our refund policy here: Trust our refund policy.

How does `free return´ work?
All products sold by Trimita have a free return option. You can return the product for any reason up to 30 days after purchase. Just contact us via: info@trimita.store.

What payment methods does Trimita accept?
We accept iDEAL Payment, Paypal, Visa, MasterCard or American Express credit/debit cards.

We accept credit card payments in the EUR(€), USD($), GB(£), and CA($).

Shipping Rates

We charge a €6.95 delivery fee for orders in the Netherlands and Belgium. Enjoy free shipping on orders above €50. 

For deliveries to Germany and France the shipping fee is a flat €8.99. Enjoy free shipping on orders above €75.

For deliveries to the United Kingdom, the shipping fee is a flat £21.9. Enjoy free shipping on orders above £100.

Now, for our friends across the Atlantic in the United States and Canada, the shipping rate is a fixed $18. But don't forget, orders above $100 enjoy free shipping.

Shipping costs per country (incl. VAT)

Shipment Confirmation and Order Tracking

Upon placing your order with us, you will receive a shipment confirmation email within 2-3 business days. This email will contain details about your order, a unique tracking number, and instructions on how to use it to monitor the status and progress of your shipment.

Customs, Duties, and Taxes

Trimita is not responsible for any customs duties, taxes, or fees applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer. This may include tariffs, taxes, import duties, or other charges that your local customs or tax authorities may apply. It's essential to be aware of your country's import regulations and any potential charges that may apply when ordering from outside your country.

Damages: While we take great care in packaging your orders to ensure their safe delivery, Trimita is not liable for any products that are damaged or lost during shipping. If you receive your order in a damaged condition, please follow these steps:

1. Contact the shipment carrier immediately to report the damage. They will guide you on the necessary steps to take.

2. Additionally, please contact us to inform of the situation and so that we can assist you in the claims process.

3. In the case of damaged items, please retain all packaging materials and the damaged goods as they may be required when filing a claim.

We are committed to resolving any shipping-related issues promptly and assisting you through the claims process. Your satisfaction is our priority.

Return Policy

If your Turkish Towel is not pre-washed, it is recommended washing your Turkish Towel before you use it for the first time to ensure maximum absorbency and softness.

How to wash Turkish Towel
Machine wash with similar colours at 30 degrees. Then hang to dry. Using the dryer could cause damage. Do not use bleach, the softener may decrease towel absorption. Therefore softener is not recommended for Turkish Towel. Iron on the low heat.

Every wash makes Turkish Towel softer and more absorbent.

Color, print, and size can be customized based on your requirements, subject to the seller's minimum order quantity (MOQ). Feel free to write to us at infor@trimita.store before or after placing an order.

Discover the finest Turkish hammam towels from Trimita, made with 100% cotton and produced through fair trade practices. These traditional towels are perfect for use in Turkish baths and known for their lightweight, quick-drying, and compact nature. All production takes place in the renowned textile city of Denizli, Turkey, using the traditional handicraft techniques of local women.

At Trimita, we ensure that our workers are paid fairly and work in safe and healthy conditions, making our Turkish hammam towels an ethical choice for those who want to make a difference. With a commitment to preserving traditional textile production methods and supporting local communities, Trimita's towels are not only of the highest quality but also truly authentic.