📌 Frequently Asked Questions

1. What products does Trimita offer?

Trimita offers a curated selection of sustainable women’s clothing and home textiles. From airy Turkish cotton dresses and kimonos to lightweight kaftans and timeless hammam towels, we blend everyday elegance with natural comfort.

2. What makes Trimita different from other textile brands?

Every Trimita product is ethically handmade in Türkiye using natural, breathable fabrics like Turkish cotton, linen, and bamboo. We produce in small batches with a focus on quality, tradition, and empowering women artisans.

3. What is a Hammam towel and how is it used?

A Hammam towel (also known as peshtemal or fouta) is a flat-woven Turkish towel that’s ultra-light, absorbent, and quick-drying. Use it as a bath towel, beach blanket, gym or yoga mat cover, wrap, or even as a travel accessory.

4. Where can I use Trimita products?

Our products are designed for real life. Wear our clothing for city strolls, weekend getaways, or home comfort. Use our towels at the beach, hammam, spa, or while traveling. Style meets functionality—wherever you are.

5. Can I customize Trimita products with names or initials?

Yes. We offer embroidery personalization on selected items like robes and towels. Add initials, names, or monograms—just contact us at info@trimita.store before placing your order.

6. Do you ship internationally and how long does it take?

Yes, we ship to most EU countries, the UK, US, and Canada. Delivery usually takes 2–3 business days. You’ll receive a tracking number once your order ships. Customs delays may vary by country.

7. What is your return and refund policy?

We want you to love your purchase. You can return or exchange any item within 30 days, no questions asked. Return shipping is free. Read more here: Return Policy

8. Which payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, iDEAL, Klarna (in eligible countries), and Apple Pay.
Currencies accepted: EUR (€), USD ($), GBP (£), and CAD ($).

9. Are Trimita products sustainable?

Yes. All our textiles are OEKO-TEX® certified, and we work only with small producers using eco-friendly processes. By choosing Trimita, you support slow fashion, ethical labor, and natural living.

10. Why is my order taking more than 2–3 business days?

At Trimita, each item is handmade to order in small quantities in Denizli, Türkiye. This means that during busy periods, your product might still be in the making when you place your order. While this may slightly extend delivery times, you are receiving a fresh, artisan-crafted piece made just for you. Thank you for supporting ethical, mindful production.