FAQs
Frequently Asked Questions
What is Trimita?
The term "Trimita" was the name of the tunics which were woven in Laodicea. The tunics called ‘Trimita’ made of a kind of cloth called ‘Laodicean’ was so famous that the city was called ‘Trimitaria’ for a period. Click here to read full history of Trimita.
What is a Turkish Towel (hammam towel,peshtemal,fouta)?
Turkish Towel, also called hammam towel, peshtemal or fouta, has been using in Turkish baths due to its high absorbing and fast dry qualities for about 600 years.
What are the features and benefits of the Turkish Towel?
Turkish Towel is thinner and lighter than the bath towel.It is highly absorbent and quıck-dry. Turkish Towel is also very absorbance and soft.
Furthermore, it is light, so that you can carry Turkish Peshtemal easily and it takes less space.
Where can I use my Turkish Towel?
Turkish Towel is multi-functional. You can use hammam towel as:
✓ Bath towel, beach towel, yoga towel, gym towel, beachwear, travel towel, scarf
✓ Blanket, throw blanket, baby blanket, picnic blanket
Can I personalize your products?
Yes, you can add your personal preference to our products such as monogram, initials or your family name to the left chest of bath robe or bottom of the hammam towels. Just contact us to personalize your Trimita.
Do you ship internationally?
Yes. You can find countries where we ship below.
United States, Netherlands, Canada, Belgium, , Austria, France, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Portugal, Spain, Sweden, United Kingdom
What is your shipping policy?
Delivers take only 2-3 business days. After your order, we will send you details of the shipping in order to trace your package. Trimita is not responsible for any international shipping delays caused by the customs clearance process.
We have a general free shipping policy over $50. However, shipping costs can be free depending on our temporary campaigns. Please follow our campaigns to use free shipping delivery.
Do you have a refund policy?
We are sure that you will be fully satisfied with our products. Still, you have always a money-back guarantee or exchange your product in 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Read our refund policy here: Trust our refund policy.
How does `free return´ work?
All products sold by Trimita have a free return option. You can return the product for any reason up to 30 days after purchase. Just contact us via: info@trimita.store.
What payment methods does Trimita accept?
We accept iDEAL Payment, Paypal, Visa, MasterCard or American Express credit/debit cards.
We accept credit card payments in the EUR(€), USD($), GB(£), and CA($).
